ProductCode | Description | CaseQty | Stock/Non-Stock |
CSD2500Y9 | CryoStore™2500ConicalEVAFreezingBag,730-810ml,“Y9”TubeSet | 12 | Non-Stock |
CSD2500Y14 | CryoStore™2500ConicalEVAFreezingBag,730-810ml,“Y14”TubeSet | 12 | Stock |
- PartListing
- FAQ
PartListing
FAQ
WhydoCryoStorebagsfracturelikeglasswhenimpacted,dropped,etc?
Allplasticshaveaglasstransitiontemperatureuniquetotheidentityandgradeofpolymerthatmakesuptheplastic(itvariesbutis-110Cto-150Cforourmaterials).Abovethistemperature,thebagsareflexIBLebutoncethebagiscooledbelowitsglasstransitiontemperature,thefilmslosetheirplasticityandbegintoactlikepanesofglass.Anyimpact,pinch,cut,etc.canresultinacleanfracturethatrADIatesfromthepointofimpact,akintoacrackedwindow.
WhatistheexpirationdateofCryoStoreProducts?
CryoStoreProducts:4years
Ihaveaproblemwithaproduct,whatisthecomplaintprocedure?
Pleasereportitassoonaspossible.ContacttheOrigenheadofficeoryoursalesrepresentative.Pleaseretaintheproductanditspackagingasthiswillhelpusinourinvestigationandfindings.Allcomplaintswillreceiveawrittenororalresponseacknowledgingreceiptoftheproductandinitialfindings.
WherecanIfindtheInstructionsforUse(IFU)orCertificateofConformance(CoC)fortheproductIreceived?
AnIFUandCoCwillbeinyouroriginalshipmentbox.Iftheseitemsaremisplaced,youcanaccesstheIFUandCoCforyourOriGenproductsthroughtheClientLogin.Ifyoudonothaveacurrentlogin,youwillneedtoregisterforanaccountthroughthatpage.